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GOST R 58172-2018

ГОСТ Р 58172-2018

Services in railway transport. Requirements for passenger service at flag stations

Услуги на железнодорожном транспорте. Требования к обслуживанию пассажиров на остановочных пунктах

Status: Effective - Introduced for the first time. IUS 9-2018

This standard applies to processes related to the servicing of passengers and visitors in the territory of railway stops. This standard establishes requirements for the selection, quality and consumer characteristics of services that reflect the specificity and distinctive features of serving passengers and visitors in the territory of stopping points of various categories

Настоящий стандарт распространяется на процессы, связанные с обслуживанием пассажиров и посетителей на территории железнодорожных остановочных пунктов. Настоящий стандарт устанавливает требования к набору, качеству и потребительским характеристикам услуг, отражающих специфику и отличительные особенности обслуживания пассажиров и посетителей на территории остановочных пунктов различных категорий

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Format: Electronic (pdf/doc)

Approved: Federal Agency for Technical Regulation and Metrology, 7/6/2018

SKU: RUSS354143

Price: $349.00

English keywords: passenger; service; stopping point;


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The Product is Contained in the Following Classifiers:

ISO classifier » 45 RAILWAY ENGINEERING » 45.020 Railway technology in general »

National standards » 45 RAILWAY ENGINEERING » 45.020 Railway technology in general »


The Document References:

Federal Law 16-FZ: About transport security

Federal Law 181-FZ: Fundamentals of Occupational Safety and Health in the Russian Federation

Federal Law 18-FZ: Charter of railway transport of the Russian Federation

GOST 12.4.026-2015: Occupational safety standards system. Signal colors, safety signs and marking. Purpose and rules of use. Safety colors, safety signs and signal marking. Methods of tests

GOST 33942-2016: Services at railroad transport. Passenger services. Terms and definitions

GOST R 51671-2015: Technical aids for communication and information of public use for disabled persons. Classification. Requirements of accessibility and safety

GOST R 52131-2003: Sign aids of information display for disabled persons. Technical requirements

GOST R 52871-2017: Displays for visually impaired persons. Requirements and characteristics

GOST R 54984-2012: Outdoor lighting of railway objects. Requirements and methods of control

Resolution 111: Rules for the provision of services for the carriage of passengers by rail, as well as cargo, baggage and cargo luggage for personal, family, household and other needs not related to entrepreneurial activities

SanPiN 2.1.2.2645-10: Sanitary and epidemiological requirements for living conditions in residential buildings and premises

SanPiN 42-128-4690-88: Sanitary Regulations of Maintenance of Populated Areas

SanPiN 983-72: Sanitary rules for design and maintenance of public restrooms

SN 2.2.4/2.1.8.562-96: Noise exposure in work environment, residential premises, premises of public buildings and in dwellings zones

SP 2.5.1198-03: Sanitary regulations for the organization of passenger transportation by rail

SP 239.1326000.2015: Systems of informing, annunciator and park communication on railway transport

The Document is Referenced By:

GOST R 70724-2023: Rail transport services. Quality requirements for intracity transportation

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