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GOST 32612-2014

ГОСТ 32612-2014

Tourist services. Consumer information. General requirements

Туристские услуги. Информация для потребителей. Общие требования

Status: Effective - Introduced for the first time. Prepared based on the application of GOST R 53997-2010 (IUS 7-2015)

This standard establishes the requirements for information provided to consumers of tourist services. The provisions of this standard are applied by legal entities providing tourist services, as well as by citizens engaged in entrepreneurial activities in the field of tourism without forming a legal entity. Based on this standard, organizations' standards can be developed that set information requirements for consumers of tourist services.

Настоящий стандарт устанавливает требования к информации, предоставляемой потребителям туристских услуг. Положения настоящего стандарта применяются юридическими лицами, оказывающими туристские услуги, а также гражданами, занимающимися предпринимательской деятельностью в сфере туризма без образования юридического лица. На основе настоящего стандарта могут быть разработаны стандарты организаций, устанавливающие требования к информации для потребителей туристских услуг

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Format: Electronic (pdf/doc)

Approved: Federal Agency for Technical Regulation and Metrology, 3/26/2014

SKU: RUSS64476

Price: $184.00



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The Product is Contained in the Following Classifiers:

ISO classifier » 03 SOCIOLOGY. SERVICES ORGANIZATION AND MANAGEMENT OF COMPANIES. ADMINISTRATION. TRANSPORT » 03.080 Services » 03.080.30 Consumer Services »

National standards » 03 SOCIOLOGY. SERVICES ORGANIZATION AND MANAGEMENT OF COMPANIES. ADMINISTRATION. TRANSPORT » 03.080 Services » 03.080.30 Consumer Services »


The Document References:

GOST 32611-2014: Tourist services. Requirements provided for tourist’s security

GOST R 50646-2012: Services for people. Terms and definitions

The Document is Referenced By:

GOST R 50681-2010: Tourist service. Projection of tourists service

GOST R 50690-2017: Tourist services. General requirements

GOST R 54600-2011: Tourist services. Service of travel agencies. General requirements

GOST R 54601-2011: Tourist service. Security of active types of tourism. General

GOST R 54601-2022: Tourism and related services. Safety of active types of tourism. General provisions

GOST R 54602-2022: Tourism and related services. Instructor-guide services. General requirements

GOST R 54604-2022: Tourism and related services. Excursion services. General requirements

GOST R 54605-2017: Tourist services. Services for children tourism. General requirements

GOST R 55881-2016: Tourism services. General requirements for activities оf ski complexes

GOST R 56221-2014: Tourism services. River cruises. General requirements

GOST R 56221-2022: Tourism and related services. River cruises. General requirements

GOST R 56642-2015: Tourism services. Ecological tourism/nature tourism. General requirements

GOST R 56642-2021: Tourist services. Ecological tourism. General requirements

GOST R 56643-2015: Tourist services. Tourist’s personal security

GOST R 56780-2015: Services of accommodation. Business-services. General requirements

GOST R 57013-2016: Services for people. Services of zoos. General requirements

GOST R 57286-2016: Social tourist services. Tourist services for elderly people. General requirements

GOST R 57805-2017: Tourism services. Water tourism. General requirements

GOST R 57807-2017: Tourism services. Requirements for the тour guides

GOST R 57854-2017: Health tourism services. General requirements

GOST R 58187-2018: Tourist services. Camping-sites. General requirements

GOST R 70361-2022: Tourism and related services. Student Tourism. General requirements

GOST R 70587-2022: Tourism and related services. All-inclusive and Ultra All-inclusive accommodation services. General requirements

Letter 19950/05-AA: About the application of the standards

Order 19950/05-AL: About the application of standards

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